Shipping & Delivery
We ship worldwide!
FLOW Online Store uses DPD logistics services or International Post for all shipments.
Normally the time of standard delivery within EU is 6-14 business days (Mon-Fri), after FLOW has accepted and confirmed your order. Delivery period for non-EU countries can take 10-20 days. Delivery may be extended during sale periods, please refer to the checkout page for an updated estimate for your region.
Orders are shipped from Vilnius, Lithuania (EU) within 1-3 business days of purchase.
All orders are traceable using Tracking number we will send to you.
All international packages may be subject to duties and taxes. Please check your local customs website or contact them directly for more information.
We offer free standard delivery to all shipping locations for purchases with a minimum of 100 EUR. To view express or alternative shipment options, please select your delivery location at checkout.
Due to the current situation caused by the COVID-19 pandemic regulations, shipping might take a bit longer than expected. We are doing our best to ship our online orders as soon as possible, but overload of the logistic companies make it more complicated and delivery period can be longer not because of our fault.
After your order has been dispatched, we will send you a confirmation email including a tracking number.
Please always include your phone number in case courier needs to contact you and double-check your shipping address with postal code! Make sure you enter an address where there is someone to accept the parcel at delivery.
OUR TEAM IS WAITING FOR YOUR ORDER!